A good starting point.
Ready to make yours.

Customise the previews, copy a message or download the full sample. Start with your property details, then check the wording before sending.

Booking confirmation

WHEN TO SEND · After a confirmed booking

Hi [Guest first name], Thanks for booking [Property name]. We’re looking forward to welcoming you from [Arrival date] to [Departure date] for [Guest count] guests. Check-in is from [Check-in time] and checkout is by [Checkout time]. We’ll share your arrival instructions [Instruction timing]. If you have any questions or access needs you’d like to discuss before your stay, please message us here. [Host or team name]

Check dates and guest numbers against the confirmed reservation. Replace every remaining bracketed field before sending. Only promise an instruction delivery time you can meet.

Review the wording before sending.

Keep all five templates.

Original templates with editable placeholders.
The downloads do not include your preview details.

PDF Word

To use the editable document in Google Docs, upload the Word file to your own Google Drive and open it with Google Docs.

A good starting point.Ready to make yours.

Booking confirmation

Keep all five templates.

A good starting point.
Ready to make yours.