Instant download$89 AUD
Know what to say, from the first enquiry to the final thank-you.
- 50 editable message templates
- Suggested sending schedule
- Property details worksheet
PRACTICAL TOOLS. BETTER HOSTING.
Stop rewriting
the same guest messages.
Hosting admin, sorted.
Guest messages, turnover checklists, compliance planners and pricing tools written for Australian and New Zealand hosts. Built around Airbnb and Stayz, strata bylaws, school holiday peaks and council requirements. Instant download, from $89 AUD.
Made for hands-on hosts, from Noosa to Queenstown.
THE SHORT STAY METHODGood systems. Room to breathe.
Designed for AU & NZ owners Make every template your own Practical, plain English
THE TOOLKIT COLLECTION
A system for every
part of the stay.
Start with the part that needs attention.
Or bring it all together with the bundle.
Instant download$89 AUD
Make the everyday jobs easier to hand over and repeat.
- Editable house manual
- Cleaner and turnover checklists
- Maintenance and stock logs
Instant download$89 AUD
Keep your questions, checks and records in one organised place.
- Council enquiry templates
- Body corporate enquiry prompts
- Safety records and review tracker
Instant download$89 AUD
Give your listing a clear plan, from the first photo to next season.
- Seasonal pricing calendar
- Listing optimisation checklist
- Launch and review worksheets
Buy any pack for $89 AUD, or bring all four together in the Complete Toolkit for $249 AUD and save $107.
FOUR PACKS. ONE COMPLETE TOOLKIT.
Get the whole
hosting routine sorted.
Guest messages, daily operations, compliance planning and pricing. All four packs, together.
Guest CommunicationsOperationsCompliancePricing & Setup
Most popular, best value
The Complete Toolkit
$249 AUD
All four packs, one price.
$107 less than buying them separately.
A SMALL AMOUNT OF SETUP
Make it yours.
Use it every stay.
A useful template gives you a starting point. Your property details make it work.
- 01
Choose your starting point
Pick a pack for the job in front of you, from guest messages to your next cleaner handover.
- 02
Add your property details
Set your timings, access instructions and house rules. Keep the wording that sounds like you.
- 03
Put it into your routine
Use the checklists, save your replies and keep your information up to date.
START WITH SOMETHING USEFUL
Five guest messages.
On the house.
From the first booking confirmation to the final thank-you. Read a sample, then customise all five for your property.
Get the free templates Free PDF + editable document. No account needed. A LOOK INSIDEGuest Communications
Settling-in message
Hi [Guest first name], Just checking that you’ve arrived at [Property name] and found what you need. If anything isn’t as expected, please message us here with a brief description so we can look into it. We hope you have a comfortable stay. [Host or team name]
03 of 05 free templatesMake it yours
NEXT IN THE COLLECTION
Self-Manage Like a Professional
A practical course covering setup, pricing, guests, compliance, operations and growth. In development.
Launch updates coming soon. Try the free templates.
A FEW USEFUL ANSWERS
Before you get started.
Who are the toolkits for?
Owners who manage, or plan to manage, their own short-stay property in Australia or New Zealand. The templates can be adapted to an apartment, house or holiday home.
Can I buy the packs now?
Yes. Each pack is $89 AUD including GST, or all four together in the Complete Toolkit for $249 AUD. Checkout is secure and your download links arrive by email within minutes. You can try five free guest templates first.
What format do the packs come in?
Paid packs include a PDF reference guide and editable Word documents suitable for Google Docs, and the Pricing and Setup Pack adds an Excel workbook. The free sample is available now as a PDF and a Word document that you can upload to Google Docs.
Are the templates just for Airbnb?
The wording can be adapted for different booking channels. Each platform has its own rules and messaging tools, so check the relevant requirements before using a template. Short Stay Method is not affiliated with Airbnb.
Will the Compliance Pack make my property compliant?
No template can confirm that a property meets every requirement. The pack helps organise enquiries, checks and records. Requirements depend on the location and property, and need to be checked with the relevant authority or adviser.
Can I adapt the templates for multiple properties?
Yes. Keep a separate copy for each property so the access instructions, house rules, timings and contact details stay accurate.